Governance & Compliance

Risks, Non-Compliance, Audits and Corrective Actions


The regulatory system and self-regulatory procedures impose on Companies and Financial Institutions many obligations for the protection of stakeholders through transparency, control, governance and risk management. Our solution helps companies that have to regulate internal processes and ensure the control of the correct execution of activities.

These are the advantages:

  • Rationalize the different regulatory models, integrating them and reducing the assumption of specific costs (normalization of controls, reduction of redundancy of employees in the verification process, integration of process models)
  • Reduce the burden on operational processes by eliminating GAPs between operational needs and procedures that need to be regulated
  • Reduce audit efforts and costs in the areas of quality assurance and governance, making controls more efficient and automating them where possible.
  • Offer advantages to the business by building a Knowledge base of NC and CAPA actions: the substantial knowledge sources to activate continuous improvement processes.

The solution has 4 phases:

  1. Analysis and modeling: use of BPA and document composition techniques in order to optimize the generation and maintenance of regulatory documents (Regulations, Process Rules, Procedures, Controls).
  2. Share: Controlled distribution workflow and solutions for the use of the regulatory body to share with interested users
  3. Automate and Deploy: everything that allows the regulated model to be implemented: NC reporting, activation of corrective actions, training processes, etc.
  4. Audit: support for verification and test activities, management of test reporting workflows, reporting on inefficiencies and related resolutions.

Reasons for choosing DocFlow

Your company is unique and so are your processes. You are not obliged to standardise your processes or to align them with those of others. Our solutions do not simply implement the best common practice, they implement YOUR best practice; in this way you can distinguish yourself from your competitors and gain a competitive advantage.

Clients are our best testimonials. Over the years, we’ve served and provide a vast range of digital solutions to numerous large Enterprises , prestigious Institutions and Public Administrations, operating in numerous industries, markets and sectors. A wealth of experience and best practices at your service.

Flexibility. We are experts in collaborative processes, which by nature are changeable over time; with us you don't risk that the solution will become obsolete if processes or organization changes. DocFlow applications evolve together with your Company.

The implementation choice. Let it all be on us or let’s share: you can decide the best working method that suits your needs and organization, from Software as a Service to On Premise, with different intermediate solutions.

The integration capabilities with your ERP and legacy systems. Not only SAP, our solutions interface with a vast number of different ERP systems and with external applications through staandardised , reliable and secure communication busses.

Specialization. We are proud to be a niche company. For more than 25 years we have been focused exclusively on digitalization. We are experts in ECM (document management), BPM (process management), DCM (Dynamic Case Managemnt) and collaboration and we continuously apply our knowledge "on the field", solving “difficult problems” and "special cases" together with our clients.