WHAT IS YUBIK

Yubik is the Smart Work solution designed by DocFlow to facilitate collaboration between people wherever they are; it allows to organize work by practices, orchestrate resources, activities and commitments in a simple and flexible way.
Yubik is the answer to the need to work when and where it is needed, which is born in the field, from the ten-year observation of the forms of work of knowledge operators.

Why Yubik?

BPM's ERP and solutions have enabled companies to support and control structured, rule-based business processes. These tools allow transactional processes to be orchestrated and deliver maximum results when the activities of a workgroup are fully automated.
But the vast majority of users do not work in this way: knowledge workers cannot always operate in a predefined environment and need to conceive activities, make judgements, make operational choices based on their intimate knowledge of the work process and the context in which they move.
It is estimated that more than 50% of business processes today are piloted through unsuitable tools such as e-mail and spreadsheets.
Levelling, disorder and redundancy, but above all indeterminacy of responsibilities, are the risks faced by those who neglect unstructured information and horizontal processes.
The relationships between people participating in the collaborative work environment are governed by processes that cannot be mapped in advance and are difficult to associate with agreed procedural mechanisms. Is it possible to model, manage, trace these types of processes without limiting their innate need for flexibility and agility? Yubik was born as an answer to this question.

YUBIK AND ITS BUILDING BLOCKS
Knowledge workers' work processes are highly collaborative, creative and not entirely predeterminable flows. They need to be shaped in an essential way and, if possible, componentised. What cannot be modeled can always be traced back to its basic components: Yubik's buliding blocks.

Yubik makes it possible to orchestrate processes of varied nature by assembling elementary building blocks. Although collaborative processes are unpredictable in terms of human interactions and succession of events, it is still possible to guide them through the definition of simple building blocks. Yubik offers a pre-built library of atomic workflows (Building blocks), the combination of which makes it possible to design and trace even the most complex processes.

THE AREAS OF YUBIK
YUBIK can be applied extensively throughout the entire company organisation, the following are examples of the processes that have the greatest impact

• NON-CONFORMITY MANAGEMENT

• DEFINITION OF PURCHASE AND SALES BUDGET

• LEGAL INVESTIGATIONS

• DESIGN

• DEVELOPMENT OF NEW PRODUCTS/SERVICES

• CUSTOMER COMPLAINTS RESOLUTION

• RECONCILIATION OF ADMINISTRATIVE ACTS

• COMMERCIAL OFFERS MANAGEMENT

• MERGE AND ACQUISITION MATTER

HOW DOES YUBIK WORK

The execution

The creation of a new collaborative process instance is done by selecting the most suitable case for the reference main stream. In all phases of the workflow, responsible users can activate the most appropriate building blocks (or subcases). For example, the resolution of a customer complaint may involve requesting an opinion from the legal department. Yubik allows to activate a sub-flow of opinion by binding the resumption of the main stream follow-up to the complaint to the completion of the response. At any stage of the workflow Yubik prepares the possible options for the activation of new houses giving 'more weight' to the most frequent ones. All the calls between the different building blocks are consolidated in a single process history and guarantee an overview of the commitments made, the actions taken, the associated documents and all the communications between the actors involved.