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Protocol
- Multichannel management of incoming and outgoing business communications
- Acquisition, protocol and classification of incoming communications
- Dual communications interception
- Organization of communications by practice
- Dynamic setup/modification of assignment rules
- Practical assignment to the functions in charge and workload monitoring
- Outgoing message creation, classification, approval, transmission to provider and sending
- Digital signature on documents
- Evidence collection of the shipment
- Outbound campaign management
- Approval flows management
- Escalation on late practices
- Full tracking of communications to ensure opposability to third parties
- Visibility of end to end communication processes
- Digital storage of communications