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  • Multichannel management of incoming and outgoing business communications
  • Acquisition, protocol and classification of incoming communications
  • Dual communications interception
  • Organization of communications by practice
  • Dynamic setup/modification of assignment rules
  • Practical assignment to the functions in charge and workload monitoring
  • Outgoing message creation, classification, approval, transmission to provider and sending
  • Digital signature on documents
  • Evidence collection of the shipment
  • Outbound campaign management
  • Approval flows management
  • Escalation on late practices
  • Full tracking of communications to ensure opposability to third parties
  • Visibility of end to end communication processes
  • Digital storage of communications